Frequently Asked Questions (FAQ's)

Referrals

• How do I get others to join LifePoints?
• Can I get rewarded for referring others to join Lifepoints

Surveys

• What does “Survey closed” mean?
• What is a "Screen Out"?
• I want more surveys

Rewards

• Can I still redeem airtime if I'm not on pre-paid?
• I didn't receive my PayPal payment
• I didn't receive my G-Code voucher
• I didn’t receive my Airtime
• How can I view the rewards available to me?

My Account

• How do I view/ change my communication channel?
• How do I change my information?
• I forgot my password
• How do I Sign-In?
• How do I close my account?
• I am struggling to Sign-up

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